Most people will never sit behind the front desk at LaVie.
They won’t hear the hesitation in a young woman’s voice when she calls, unsure of what to do next.
They won’t feel the quiet weight in the room as a patient waits for answers that could change everything.
They won’t see the small, sacred moments—the deep breaths, the tears, the relief, the courage it takes to walk through our doors.
But this is the work you make possible.
Today, we’re inviting you behind the scenes into a real day at LaVie. Not the polished version, but the honest, in-between moments. The ones filled with urgency, tenderness, prayer, and hope.
Because every hour holds a story.
And every story matters.
8:30 AM – It’s the start of another beautiful day. Time to turn on the lights and unlock the doors.
8:35 AM – The day’s paperwork is set out and organized in preparation for patients. Today is especially busy, with both our nurse practitioner and registered nurse seeing patients all day.
8:45 AM – The LaVie team gathers for prayer. There are many heartfelt requests, both personal and clinical. Today, we focus especially on the abortion-minded patients we’ve recently seen—and those scheduled for today—who are making difficult decisions.
8:50 AM – Time to check emails and call anyone who submitted an online request for an appointment.
8:53 am – a woman seeking a pregnancy test, her voice carrying both uncertainty and hope. An appointment is made, and when she asks if her four-year-old can come, she is gently reassured that she is welcome to join her mama.
8:55 AM – Both 9am patients arrive. One of them is abortion-minded. She is here for her ultrasound appointment. When viability cannot be confirmed, she agrees to return next week for a follow-up. Afterward, she stops at the front desk to schedule her next visit.
9:30 AM – A patient calls in a panic, reporting bleeding and cramping. The call is transferred to the registered nurse. After receiving medical guidance, the nurse updates us that the patient is heading to the emergency department.
9:45 AM – Time to send out “Earn While You Learn” videos to patients and their partners enrolled in our prenatal and parenting education program. Today, 15 clients—both moms and dads—receive lessons covering topics like emotions during pregnancy, labor and delivery, postpartum care, baby care basics, and how fathers can support their partners.
10:00 AM – A patient comes in for a pregnancy test. While the pregnancy would have been unplanned, she was hopeful and excited, the test however, is negative. She is scheduled to return next week for a follow-up.
10:15 AM – One of our patients did not come to her appointment. Our nurse calls to check on her and offers to reschedule her appointment.
10:35 am – A man calls with his phone on speaker and his girlfriend sitting by him. He asks about our services. His girlfriend has missed her period, and they don’t know where to turn. They are reassured that they called the right place. An appointment is made. They are both thankful for the information and share with us how much better they are already feeling. I remind them of their appointment time and tell them we look forward to meeting them.
11:03 AM – A patient returns for a follow-up ultrasound after first visiting a month ago, when she was considering abortion due to lack of support from the baby’s father. Over the past four weeks, our team has walked alongside her with encouragement and information. Today, she arrives ready to bond with her baby, having decided that even if she walks through this journey alone, her baby is worth it.
11:09 AM – Time to take the patient’s paperwork back to the nurse.
11:27 AM – Time to work on our “Earn While You Learn” program. Several moms have completed their curriculum and earned a baby shower gift bag. Making those calls is so fun, hearing their excitement, learning about their baby’s gender, and celebrating their accomplishments. For some, this is the only gift they’ll receive, no baby shower and no support, so we make sure each bag is overflowing with brand-new items and love. What a blessing this is to our clients!
11:31 AM – Getting excited for lunch!! Today is “fun lunch,” when we celebrate a staff member’s birthday. The birthday girl chooses where we order from, and we all celebrate together. Honestly excited for the chocolate cupcake topped with a big swirl of frosting waiting in the kitchen to be devoured.
11:46 AM – A patient who is here to meet with our biblical counselor gets buzzed into the building.
The morning was fun because all of our patients had small children with them. The lobby and office were filled with giggles and joy all morning long!
12:00 PM – Lunch time! The cupcake was worth every bit of the wait.
12:05 pm during lunch I open a video from my youngest daughter. It’s a video of my 2 and 3 yr old grands playing on their bikes outside. They are having so much fun as one of them yells “Hi gamma! We miss you!”
12:35 PM – A woman calls about our baby bottle campaign and needs to update her church’s information. I connected her with our office manager.
12:37 PM – A patient scheduled for later today calls to cancel. She sounds conflicted. When asked if she’d like to speak with a nurse, she agreed, and I transferred the call.
1:05 PM – An ultrasound patient arrives, and we’re so excited to see her. A few years ago, she came to us unsure and considered abortion, but ultimately chose life. We’ve watched her first child grow, and today she returns with updates—she and the baby’s father are now together, building a home as a family. This ultrasound feels different; her excitement is unmistakable as she sees her baby for the first time. She and her fiancé both sign up for our “earn while you learn” parenting and prenatal education program.
1:33 pm- My husband texts me reminding me to drink my water and wishing me a good day.
1:51 PM – A father walks in needing a copy of his daughter’s sports physical form from a previous visit. We’re happy to help.
1:54 PM – A patient the nurse spoke with on the phone earlier today walks in. During a follow-up call this morning, the nurse learned she was planning to visit her provider to discuss abortion later today. Even though both nurses are fully booked, they set everything aside to meet with her. The entire staff rallies together to make it possible.
1:56 PM – I check in the 2:00 PM patient for the nurse practitioner and bring her chart back.
1:58 PM – I call a patient to register her for the “Earn While You Learn” program.
2:05 PM – A woman calls requesting clinical verification of pregnancy paperwork for insurance. She took a home test and is scared, but knows she plans to parent. We scheduled her for tomorrow morning.
2:10 PM – The same patient calls back, worried about cost. She’s relieved to hear that pregnancy test appointments are fully covered by our generous donors.
2:12 PM – The nurse asks me to print extra paperwork for a patient whose visit has expanded from a pregnancy test to include an ultrasound.
2:16 PM – Quick potty break!
2:29 PM – A donor walks in and gifts four beautiful handmade baby blankets for our patients.
2:41 PM – One of the 2:00 PM patients comes to the front desk for discharge. She signed up for “Earn While You Learn”, completed an exit survey, and proudly showed me her ultrasound pictures.
2:59 PM – A sports physical appointment arrives. We love making connections with the youth. It’s wonderful to be able to help the families out with an affordable sport physical. We would never want to see a student not be able to participate in a sport simply because they cannot afford a sport physical. Also, if they ever find themselves in a situation where they need our services, they have already been introduced to us, making that first appointment not so scary.
3:00 PM – The nurse practitioner stops by the front desk to thank us for our help and flexibility throughout the busy day.
3:08 PM – Someone calls to schedule a pregnancy test. We booked her for Friday morning, and I answered her questions about what to expect at her appointment.
3:39 PM – The lobby gets sanitized, refill pens, water the plants, and take a moment to slow down after a full, meaningful day.
3:59 pm – My oldest daughter sent me a text of my 10-yr old granddaughter. She got her ears pierced for the first time today and she was so excited. In the picture she was beaming ear to ear.
4:00 pm Our nurse’s last patient for the day is taken back to her room by her nurse. She is very abortion minded. Our nurse spends a great deal of time in the patient room, answering any questions she may have. At the end of this appointment, an ultrasound appointment is made for next week. We are already praying for this young lady and the decisions she is facing.
4:37pm– A gal calls concerned about some weird symptoms she has been experiencing. She doesn’t know who to turn to. I had her visit with our nurse. She was able to offer her medical advice.
4:53 pm– Our biblical counselor walks out with one of her clients. As they walk through the lobby, I heard the biblical counselor tell her client “I’m sorry, I will be praying for her.” As I sat at my desk, I was prompted to pray for this person as well. I don’t know them or their situation, but God does and that is all that matters.
4:48 pm – A lady calls who is unfamiliar with LaVie Health and our services. She is new to the area. I was able to explain the services we provide. She was impressed with the fact that most of our services are free of charge. She is not in need of an appointment yet but she reassures me when she is , she will be calling back.
4:58 pm- Another end to the day has approached. As we finish the day by locking the doors, turning out the lights and logging off our computers we play our Christian music…… the words “God, I need you” “Jesus you are my hope and stay.” I pray for the patients we saw today. I pray for those needing hope …. Jesus, I pray you show yourself to them and show them they are not alone!
5:00 pm The day is at it’s end. No more charts to close, no more phones to answer, no more doors to open. Until tomorrow, the clinic sleeps.
By the end of the day, the lights turn off, the doors lock, and the clinic grows quiet.
But the stories don’t end there.
The woman still deciding.
The couple processing what they just learned.
The mother choosing courage, one step at a time.
The staff, still praying long after the last patient leaves.
This is what your support does.
It meets people in their questions, their fear, their uncertainty—and reminds them they are not alone.
You may never answer the phone, sit in the chair, or walk a patient back to a room…
but every moment you just read is possible because of you.
And tomorrow, we’ll open the doors and do it all again.
